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Webinterface out of sync with cloned version

Fokke Oosterhoff July 4, 2023

In my BitBucket web interface I see to commits which are not available when I do a fresh clone of this repository and switch to the right branch.

Git log doesn't show the last two commits which I do see in the BitBucket web interface. What might be the problem?

3 answers

1 accepted

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2023

Hi @Fokke Oosterhoff,

Is the issue still occurring for you? I found another report for this issue via a support ticket and the bug causing this seems to have the same root cause as the bug reported here: https://jira.atlassian.com/browse/BCLOUD-22728

The issue is usually fixed if we run a git gc for the repo. In case you are still experiencing this, please let me know the first two letters of the workspace id and the repo (or any other combination of letters that will help me identify it from the ones you have access to) and I can run a git gc.

If your workspace is on a paid billing plan, you can also create a ticket with the support team if you prefer that. You can create a ticket via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product.

Kind regards,
Theodora

Fokke Oosterhoff July 17, 2023

It looks like the same issue but the other way arround. The web-interface is showing more than the cloned version.

Issue is resolved by adding a branch.

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 17, 2023

Hi,

The symptoms are different indeed, but the root cause seems to be the same.

It's good to hear that the issue is resolved for your repo. Please feel free to reach out if you ever need anything else.

Kind regards,
Theodora

0 votes
Fokke Oosterhoff July 4, 2023

BTW Downloading this repository as a zip does contain these commits.

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