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User not licensed

haa
February 18, 2021

The user can login  to bitbucket via the web interface (also shown on Admin->Users) but when he tries to clone via TortoiseGIt on Windows there is an error not licensed:

Cloning into ....

fatal: remote error: Not licensed

 

git exit code 128

 

Admin-> Licensing

  • User limit: 50
  • Licensed users: 31

How to resolve this

2 answers

1 accepted

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1 vote
Answer accepted
haa
February 22, 2021
...yes same thing on the command line.

git clone https://USER@git.example.com/....

did the trick, where USER is the username

git config --global user.name "..."
git config --global user.email "..."

might have worked as well?


0 votes
Martin Bayer _MoroSystems_ s_r_o__
Community Champion
February 18, 2021

HI @haa I do not use TortoiseGit, but did you try to Clone manually in Git Console? Is it working or does it display the same error?

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