Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Unable to login Bitbucket - We couldn’t log you in

I am getting following error when login to bit bucket account.


"You may run into this issue when you use specific browsers or add-ons that hide the referer header for and other Atlassian sites. Check for these and then try logging in again."


David Romo

3 answers

1 accepted

1 vote
Answer accepted

Hi @Jesús David Romo,

I can see that you have created a support ticket for this issue as well. Your account was in a dormant state and had since been reactivated.

Please feel free to let me know if you are able to access it now.

Kind regards,

Yes now I'm able to access to my account... Thank you so much... 


You are very welcome David, I'm glad to have helped!

Please feel free to reach out if you ever need anything else.

Kind regards,

@Theodora Boudale: I got same issue, could you help me, too? Thanks in advance.




Hi Lam,

Of course, your account was deactivated as well so I went ahead and reactivated it. Can you check if you are able to access it now?

Just a heads up, also for any other users with the same issue that may come across this post: it's best to create a new question for your issue via

I have no problem at all assisting in this post, however, if I am out of office, a new question will be visible to the rest of my team members and you can get assistance faster.

Kind regards,

Like Lam Nguyen likes this

@Theodora Boudale Could you help me?, please, thanks in advance. :)

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events