Transitions with Smart Commits

[Andres Macarrilla]

Hi all, 

I'm using Bitbucket and JIra, and I'm trying to use the "transition" functionality without success :(

Apparently is all working fine, I mean, I'm already using the smart commits functionalities (#time and #comment) and works great!, but when I try to trigger a transition accord the documentation , it's doesn't work. The comments and the time it's added to JIRA, but the transition is not fired.

Have anyone any idea or clue about what's happening?

Thanks in advance.

Regards.

[Aaron · Accepted solution]

Hello Andres,

Welcome to the Atlassian Community!

Could you show us what the commit message is as well as the workflow you are currently using? I believe the workflow #transition is case sensitive so if you have a status as Done and you do #transition done I don't believe it will transition. Also, you have to ensure that the workflow allows for the transition. So if you are in a status that doesn't allow a transition to Done, sending Done as a smart commit won't move the issue. Those are just a few things I can think of on the top of my head since the other smart commits are working properly.

Regards,
Aaron Levinson
Dev Tools Support Engineer

[Aaron]

Also, it's possible that if the user creating the commit has permission to add comments, but not transition, that could also be an issue.

[Andres Macarrilla]

HI Aaron, 

First of all, thanks for your replies!! :)

Late night I found the problem!!

Previously , I tested some of the topics that you told me (permissions, Case Sensitive, ...), but finally reviewing the documentation again I realised that "underscore" is not allowed in the transition names.

In my case the name was "open_to_done", and fixing this, it's works for me

Again, thanks a lot for your help.

Regards

[tiredeindustrial]

solved