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The user is not able to receive verification email.

Daljeet Bansal
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June 4, 2022

A yahoo user is not able to receive the verification email and hence not able to use JIRA.


Please help.




1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2022

Sorry to hear about this problem.  Sometimes user email addresses can be added to a suppression list.  Could you please let me know the email address in question here?  With that information we can remove this block or investigate further.


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