I can't log on to Bitbucket. I currently use Jira for the User Directory.
New name: Was devnyadm01, now is mcgnyadm01
New IP: was 172.16.12.111, now is 172.16.10.76
Upgraded Stash 3.1.3 to Bitbucket 5.2.2
Upgraded Jira to latest
Note: After changing the IP and hostname, the issue was already there.
I understand that the hostname and IP address of the JIRA server you use for user authentication in Bitbucket Server has changed and you can't log in anymore - is that right?
If so, you'll need to log in with an admin user from Bitbucket's user directory (i.e. not a JIRA-authenticated user) and update the settings for the JIRA user directory. If you don't have the credentials for a local admin user you can use the Lockout recovery process to restore access to Bitbucket Server.
Premier Support Engineer
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Community, I'm Julia and I'm on the Jira Software Cloud marketing team! We're looking for companies or teams using Bitbucket Cloud and Jira Software Cloud. If your team fits the t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs