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Stopped getting email notifications for repo commits

I have stopped getting email notifications (regarding commits by team members) for the repositories I'm watching.  I have made no changes to my notifications settings and have checked them.  This has been going on for more than a month now.  

I see that others have reported similar incidents in the past and the issue was resolved by removing a block on the email server.  How do I find if there is a block on my email?

Thanks in advance.  

1 answer

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Answer accepted
Caroline R Atlassian Team Nov 24, 2021

Hi, @rajan_msp! Welcome to the community! 

I checked our logs and confirmed, as you mentioned, that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. 

Could you please confirm if you receive the notifications now? 

Kind regards,
Caroline

Hi Caroline: 

I can confirm it's working now.

Thanks for fixing this. Removes a big headache in our workflow!

Caroline R Atlassian Team Nov 24, 2021

Hi, @rajan_msp! I'm glad to know that! Thanks for your confirmation. 

Kind regards,
Caroline

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