Stash login issue

We have JIRA + Stash configured in a server in our office, on the same server. That server has a public IP then we can access JIRA and Stash from outside of the office. When I am in the office and use JIRA and Stash in the intranet, everything works fine, but when I try to login to stash using the external IP it does not work. 

I am the sys administrator and only my user has this issue, the rest of the user are able to login from outside. 

How can I solve this?

Thanks.

3 answers

Where are you logging in from? If other users are clearly accessing the Public IP then I guess you can rule out firewall issues. 

Hi Ricardo - I'm assuming you just got an invalid username/password error?  Check the server log for Stash and see what it says.

deposit cash at a local branch near you. I need to take the money to the car dealership were I want to buy the car.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jun 06, 2018 in Bitbucket

Do you use Bitbucket Cloud and Jira Cloud? If so, let us know!

Hi Community, I'm Julia and I'm on the Jira Software Cloud marketing team!  We're looking for companies or teams using Bitbucket Cloud and Jira Software Cloud. If your team fits the t...

146 views 6 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you