Stash Login issue with jira interation

Stash is integrated with JIRA for login.

The IP address is been changed to  JIRA/stash running server, but JIRA login is working but stash is not working.

Dont have any local admin user all are AD users part of JIRA.

3 answers

1 vote

Hi,

You can find instructions on how to recover from this type of lockout here: https://confluence.atlassian.com/display/STASH/Lockout+recovery+process

Cheers

Michael

not working stash not running in recovery mode i followed steps as mentioned.

In that case I'd suggest that you open a support request at https://support.atlassian.com so our support engineers can help you resolve the issue.

0 votes

Hi Charan,

It could be that you've got Stash on a release prior to 2.11. Please review the document below:

Let us know how you go.

Cheers,

Thiago Bomfim - Atlassian - DevTools

 

no i have Atlassian Stash v3.2.0

did you edit the file and restarted Stash afterwards?

yes I did I changed setenv.bat to set JVM_SUPPORT_RECOMMENDED_ARGS=-Datlassian.recovery.password=temppass and restarted didn't started in recovery mode then I run the script to change the password and restarted still not working...

I you have installed Stash as a windows service - check this page https://confluence.atlassian.com/display/STASHKB/Change+STASH_HOME+when+installed+as+a+Windows+service setenv.bat is not used in that case.

Note:- I have 10 user license, all 10 users are external users, no admin user. I tried a recovery method from docs didn't worked

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 06, 2018 in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

451 views 6 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you