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SourceTree "Authentication via SSH keys failed"

Chris B Nov 03, 2013

I followed the directions to setup SSH for Git and everything works perfectly up to there. I can connect to my BitBucket account (returns my username etc).

I then downloaded SourceTree and went to Tools > Create or Import SSH Keys, then Conversions > Import key > Save private key. After saving I open Pageant and try to clone one of the repos. This is when the error appears. I've tried everything to solve this with no luck.

Has anyone run into this problem and found a solution?

4 answers

1 accepted

5 votes
Answer accepted
Jason Worley Atlassian Team Nov 03, 2013
Chris B Nov 03, 2013

Apparently the bug in the second answer still exists even though it states after 0.9.0.x it shouldn't. I manually added the key directly within Pageant and it works!

Thanks Jason

3 votes
Jesse Yowell Atlassian Team Nov 03, 2013

Chris,

You may try re-installing Pageant, found here: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

1 vote
Ram Iyer Mar 18, 2017

My suggestion is, install PuTTY yourself, instead of relying on the PuTTY agent that SourceTree installs. Not sure why, but it seems like the agent that SourceTree installs lacks a few features.

Once you install the new PuTTY agent, import the .ppk file that you generated (and saved). The file generated by the PuTTY installed by SourceTree uses the old PEM format. When you open the .ppk with the new PuTTY agent, it will ask you to (convert it) and save it as a .ppk recognised by PuTTY.

Enter the passphrase, and you're good to go. Import this new .ppk into Pageant, and you should be able to clone your repositories.

Hope this helps.

1 vote
Jacob Lockmiller Jul 21, 2017

All I had to do is restart Pageant

Ram Iyer Jul 22, 2017

:)

PRABHAY GUPTA Jul 25, 2017

Did you verify that you have successfully added your private keys (*.ppk) in putty.

It was failing for my case as well. But once I have added explicitly it worked for me.

JY Kim Nov 06, 2017

thanks man :-)

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