Someone has already added that key as an access key to a repository.

Nihad Atakishiyev
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October 10, 2022

Hello. 

When I'm trying to add a SSH key to my account, Im facing this error message on bitbucket: Someone has already added that key as an access key to a repository.

 

Could you please help me?

2 answers

0 votes
Caroline R
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2022

Hi, @Nihad Atakishiyev, welcome to Atlassian Community! 

As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. 

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Please feel free to let me know if you have any questions.

Kind regards,
Caroline

0 votes
Fabio Racobaldo _Herzum_
Community Leader
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October 10, 2022

Hi @Nihad Atakishiyev ,

welcome to the Atlassian community!

As specified here https://community.atlassian.com/t5/Bitbucket-questions/Someone-has-already-added-that-SSH-key/qaq-p/2144312 you need to raise a support request to the Atlassian team that can perform a check on your instance.

Fabio

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