Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Slack integration error

When I submit '/bitbucket login' on Slack and click 'Link account' button, I get a page that looks like this after I see a confirmation of permissions.

error.png

My name is on the Bitbucket Cloud app page in Slack, but if I send '/bitbucket whoami' on Slack, I get the 'Link account' button again.

Is there any problem with account linkage?

2 answers

0 votes
Daniel Eads Atlassian Team Jun 26, 2020

This issue was resolved after a backend error was corrected in the Slack to Bitbucket connector app several days ago. If someone encounters an issue connecting Slack to Bitbucket in the future, it would be best to open a new question or raise a support case with Atlassian. The particular cause behind this error has been fixed. Thanks!

0 votes
Daniel Eads Atlassian Team Jun 16, 2020

Hello! I've noticed that you have also raised a support case about this issue. Once the support case is resolved, I will post any information here that might help other users who encounter this error.

Thanks,
Daniel | Atlassian Community

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Bitbucket

⭐ Calling all Bitbucket and DevOps experts: Special showcase opportunity ⭐

Hi, Bitbucket community! Are you a DevOps practitioner (or know one in your network)? Do you have DevOps tips, tricks, or learnings you'd like to share with the community? If so, we'd love to hea...

1,453 views 4 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you