I currently have a personal bitbucket account that work has granted me access to their repositories (shows as a Team). This all work fine except that any pull request notification emails are sent to the email address i used for my bitbucket account instead of my work account. I've setup an alias email address but that doesn't seem to do anything. How can i setup notifications from a team to go to a separate email address?
If i go to Settings > Notifications i can see my personal email. If i click Configure Email i see the correct work email as an alias. But it also says "Your Atlassian account address is: email@example.com (manage your Atlassian account)". If i click manage your Atlassian account it takes me to https://id.atlassian.com/profile/profile.action. Here the email shows as correctly as my work email address. If i go to Change email address i still see the correct work address but also get the message
Your account is managed by your organization.
Contact your organization administrator to change your email address.
Sadly it seems the only fix was to create a separate bitbucket account for my new job which defeats the purpose of bitbucket teams. I hope this gets fixed because the Teams feature works perfectly except you need to be able to control where notifications are sent to at a team level.
Hi Ryan! Emails won't be sent to the alias, they'll be sent to your primary email address
Your primary email address should be the same as the email address showing at https://id.atlassian.com/profile/profile.action. If that's not your case, it could be a cache issue. Please log out of https://id.atlassian.com/profile/profile.action and your Bitbucket accounts, clear cache and cookies, and try again.
If after doing that you still see a mismatch, let us know so we can continue helping you further.
Ok so it seems like i was logged into https://id.atlassian.com/profile/profile.action with my work account which is why i was seeing the email address correctly.
The problem though is bitbucket is setup to have one primary account and then that account can be given access to repositories by joining a team. Instead of creating a new bitbucket for every new job.
If i chance my email address under https://id.atlassian.com/profile/profile.action won't this also chance my email address for when i need to do things like reset password? if i leave my job how can i recover my account?
It seems like the email address a notification is sent to should be relative to the team that it relates to. If it doesn't relate to a team then it should send to the primary email address for the account. My last 2 jobs have used teams this way.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello Community! My name is Claire Maynard, and I’m a Product Marketing Manager on the Bitbucket team. I’m interested in hearing what advice or tips you have for new users getting started on ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs