Self hosted runner fails while trying to pull image from docker-public.packages.atlassian.com

[Nicolás]

Hey community 

I'm getting this error today on a self-hosted runner. 

Unable to pull image: Head \"https://docker-public.packages.atlassian.com/v2/sox/atlassian/bitbucket-pipelines-docker-daemon/manifests/v25.0.2-multiarch-prod-stable\": Get \"https://docker-public.packages.atlassian.com/api/docker/docker-public/v2/token?scope=repository%3Asox%2Fatlassian%2Fbitbucket-pipelines-docker-daemon%3Apull&service=docker-public.packages.atlassian.com\": net/http: request canceled (Client.Timeout exceeded while awaiting headers)

If I try to pull this image locally, sometimes it works fine, others not, and it shows the same error. 

[Brian Engert · Accepted solution]

Same here trying to pull from aws us-east-2 and from a comcast connection in the midwest.

edit: there is now a incident https://bitbucket.status.atlassian.com/incidents/lqkmx0j1fgl5

[Anton Dev]

Same issue. Multiple locations, so not a local connectivity issue.

[Daniele Tramotano]

+1 Got the same problem

[Tiago Jesus]

+1 Very unstable today

[Tiago Jesus]

Fixed!

[Walter Neto]

Got the same problem