Hello, two repositories were deleted under my account and I have no local backups for them. One is called "cms" and the other is called "session-manager" on the 12th of September. Is there any way I can restore these??
Hi @jneufeld1010,
We may be able to restore these repos, I have created a support ticket for you so an engineer can check if this is possible.
You should have received an email with a link to the support ticket (I created the support ticket using the email of your community account). In case you haven't received the email, please let me know and I can post the ticket URL here. The ticket will be visible to you and Atlassian staff only, no one else can see it even if they have the URL.
If you have any questions, please feel free to let me know.
Kind regards,Theodora
Hi @jneufeld1010
Please check with Atlassian Support Team if they have backup in place for the deleted repositories, or your Developers for the local copy.
Thanks,Pramodh
It looks like you have to have at least a standard account to do that. Is that correct?
I got it, thank you so much!
Tech support recovered all the data! Thank you! Praise God!
That's good to hear, you are very welcome @jneufeld1010, I'm glad we could help!
For retention longer than 7 days, and more granular restore control, check out my company Rewind - we built automated backup and restore products for Jira, Confluence, and Bitbucket!
Our Bitbucket backup app is launching later this month, but you can gain early access by signing up here: https://rewind.com/products/backups/bitbucket/
Best,
Danny from Rewind
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