Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Re: Not receiving invitation emails from Atlassian for bi...

Hi Daniel, Im having a similar issue, so Id been invited to a bitbucket repository, but the invite never arrives to my indbox nor the spam folder, Im guessing I have a similar problem to the one described above, if you could provide any help

1 answer

0 votes
Daniel Eads Atlassian Team Apr 12, 2021

Hi @andresramirez , welcome to the Community!

I've broken this question out from the original thread here to track it a little more easily.

Your organization's mail server returned an error to our mail service (with no details) on April 7, and several emails to your address have been suppressed since then. I unfortunately can't give you a specific reason why the mail server gave an error initially since it didn't provide any details in its initial message rejection, but as general guidance I can suggest checking that our mail service IP range is in your organization's allowlist and that your email address can receive messages from other addresses such as a personal account.

Once you've checked that the email address is working as you expect it, you can try having the invitation email re-sent from Bitbucket. I've cleared the error on our mail service, so it will attempt to deliver the next invitation.


Thanks Daniel, I will check this with my org and then try the invitation again, I will update here once I complete all the previous verifications. 

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events