Public issue tracker, but issues are not visible?

[robmoss]

I have a public issue tracker here:

https://bitbucket.org/robmoss/particle-filter-for-python/issues?status=new&status=open

When I'm logged in, I can see there's one open issue. But when I view the issue tracker without being logged in, it says:

"No issues found. Try another search."

I have double-checked that the issue tracker is public, so I don't understand why issues aren't visible when I'm not logged in. Does anyone know what might be going on, or how to resolve this?

[Theodora Boudale · Accepted solution]

Hi @robmoss and welcome to the community!

If an issue is created by a user that that is not a member of the repo's workspace, its status is going to be SUBMITTED and it will not be publicly visible. You will need to change its status to to OPEN so that it is visible to to everyone.

Bitbucket Cloud issue trackers were targeted by spammers last year, and many users' public issue trackers had a large number of spam issues. This is one of the measures we took after last year's incident.

Kind regards,
Theodora

[robmoss]

Hi Theodora,

Thank you very much, I had no idea that submitted issues aren't publicly visible! I've changed its status to open and it's now public.

All the best,Rob

[Theodora Boudale]

You are very welcome, Rob. Please feel free to reach out if you ever need anything else!

[Julius Davies _bit-booster_com_]

Can you provide a screenshot of the <Repository> --> Settings --> Issue Tracker screen ?