Pipelines failing: can't pull images

Caleb Sheirer
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October 25, 2023

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 502 Bad Gateway

 

my current pipelines jobs are failing consistency with a bad gateway error when i kick things off. looks similar to an outage from back in July.

 

others experiencing this? maybe another instance of an outage?

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 25, 2023

G'day @Caleb Sheirer

I've responded to your reply on another community post but just in case:

We had an issue impacting our pipeline service. The issue has been resolved by our team and we apologise for any inconvenience this has caused you. Please re-run your entire pipeline (not just the failed step) as it should be successful now and let us know if you have any issues re-running the pipelines.

Do let us know in case of any further questions!

Cheers!

- Ben (Bitbucket Cloud Support)

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