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[OAuth2.0] Force Authenticate users when using OAuth2.0

rohithzr I'm New Here Apr 26, 2021

I am trying to use OAuth2 login for connecting my platform to JIRA, but if a user is already logged into one Atlassian account, there is no option to `Logout` or `Switch` the accounts. I just get the error below. 

So I am trying to find a solution for this, maybe force re-authenticate or force logout.

 

`

You don’t have access to this app.

This application is in development - only the owner of this application may grant it access to their account.

`

1 answer

0 votes

Hi @rohithzr  and welcome to the community!

You mention that you want to connect your platform with JIRA, however your question is posted in Bitbucket Cloud collection.

Could you please clarify whether you are building an app for Bitbucket Cloud or for JIRA Cloud?

Could you also please let us know what is the flow that gives you this error?

Kind regards,
Theodora

rohithzr I'm New Here Apr 28, 2021

I am trying to build an webapp that allows user to connect their jira cloud and view/manage the issues. 

 

If I goto bitbucket and logout and then try the same, I face no issues, but I am already logged into another bitbucket account, it gives me the error "You don't have access to this app", under right scenario, it should either ask me to re-login or give option to logout on that page.

Hi @rohithzr ,

Thank you for your reply.

I believe that your question is more suited for https://community.developer.atlassian.com/, as the Developer Community is the place to get help with questions and issues related to app development.

I would suggest reaching out there, as that team is more equipped to help with your issue.

Please feel free to let me know if you have any questions.

Kind regards,
Theodora

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