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Not receiving verification emails when setting up a new Biitbucket account

I am attempting to create a new bitbucket account, but I am not receiving the verification emails.  I have resent it several times and checked the spam folders in the mailbox.  Still nothing.

1 answer

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Hello @John Warner ,

Thank you for contacting Atlassian Support.

Checking for a Bitbucket account with the same e-mail address as your community account I see that there's already a Bitbucket Cloud account associated registered with that e-mail. Would you please let us know if the issue you are facing is with a different e-mail address or product? 

Thank you, @John Warner .

Kind regards,

Patrik S 

Hey Patrik,
I tried again this morning, and was not asked to open the verification email.  So I was successfully able to create the new account.

Thanks

Like Patrik S likes this

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