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Not receiving invitation emails

Edited

Hi.

I just started working with Bitbucket and faced with a problem. I can't receive an invitation email.

I've checked spam folder and all other folders and there is no mails from Bitbucket.

My email address is <email_removed>.

Thank you.

1 answer

1 accepted

0 votes
Answer accepted

Hi @olehh,

I see that one of the admins also opened a support ticket for this issue, your email was on a bounce list and the engineer working on the support ticket has removed it.

If you ask the administrator of the Bitbucket workspace/repo to resend the invitation, there should be no issues now. A new invitation needs to be sent, as the previous ones were dropped.

Just a heads up, I removed your email from your question to protect your privacy.

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,
Theodora

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