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Not receiving email to complete 2FA for BitBucket

Kiril Vodenicharov
Kiril Vodenicharov Sep 07, 2022

I'm trying to setup 2FA on my bitbucket account, however I'm not receiving the confirmation email after scanning the QR code and successfully submitting the authentication code, please assist!

 

Looks similar to: https://community.atlassian.com/t5/Bitbucket-questions/Not-receiving-email-to-complete-2FA-for-BitBucket/qaq-p/1763663

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 07, 2022

Hi Kiril,

Your email address was in one of our suppression lists because we attempted to send an email a few months ago and received a hard bounce response from your mail server indicating that the email account does not exist.

I went ahead and removed it, so if the email account is active now you should be able to receive our emails.

Can you please try to set it up again? You need to follow the process one more time so that we send a new mail, as the previous one was dropped.

Kind regards,
Theodora

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Kiril Vodenicharov
Kiril Vodenicharov Sep 07, 2022

Thank you for your assistance!

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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