Not receiving bitbucket invitation emails

[Metin Simsek]

Hi,

I started working for a new company but I am not able to access their bitbucket workspaces. I am not receiving any invitation emails that are supposed to have been sent. I have checked my spam folder, but it is empty. My email address is <email_removed_for_privacy>

Could you please help me resolve the issue?

Thanks

[Theodora Boudale · Accepted solution]

Hi Metin,

I see that someone else from the company opened a support ticket for this issue. Your email was in a suppression list and the engineer working on the support ticket went ahead and removed it.

If a new invitation is sent and your email is operational, there shouldn't be any issues now.

Please feel free to let me know if things are ok.

Just a heads up, I removed the email from your post to protect your privacy.

Kind regards,
Theodora