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Not Receiving bitbucket invitation

Rozaini
Rozaini
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Mar 29, 2023

Hi

I just started using bitbucket, but I am not able to access my colleague bitbucket workspaces. I am not receiving any invitation emails that are supposed to have been sent. I don't understand why it doesn't work, I have received "Welcome to Bitbucket" emails and similar from Atlassian.

My email address is rozaini@whb.com.my

I have checked my spam folder, but it is empty.

 

regards,

Rozaini

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 02, 2023

G'day @Rozaini, and welcome to the community.

Based on my observations, there was no indication of an issue with sending the invite email. Therefore, I suspect a filter in your mailbox might have filtered the invitation email from your primary mailbox.

That said, I can see that you've successfully accepted an invitation to your coworker's workspace. Could you please confirm whether or not this issue is still occurring on your end?

Cheers,
Syahrul

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Rozaini
Rozaini
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Apr 02, 2023

Hi Syahrul,

I receive the invitation the day after, not sure of any issue that make the email delay from receiving on our end. 

However, the issue is considered resolved since I already receive the email and view the workspace. Thanks for following up.

Regards,

Rozaini

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