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Need to remove one account and email from the atlassian and update email of other account.

little_isaac September 5, 2022

I created two different accounts accidentally one from my organization email and one from my personal email.

All my projects and works are in my personal account currently.
I need to migrate to the organization's email id with all my work.

Currently work is under the bitbucket only.

1 answer

0 votes
Suhas Sundararaju
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 6, 2022

Hi, @Lit  Thanks for reaching out to Atlassian Community!

You can transfer ownership of repositories from your personal account to your organization's account.

Please refer to this document for the detailed steps: https://support.atlassian.com/bitbucket-cloud/docs/transfer-repository-ownership/

Let me know if this helps.

Regards,

Suhas

little_isaac September 26, 2022

Thank you for your answer.

But I feel like I Messed up everything.

Now I don't have access to the organization account.

I want to remove that account.

From where I can request to delete that and start as fresh account?

Suhas Sundararaju
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2022

Hi @little_isaac 

Please refer to this document for steps to delete an Atlassian account. You may need to first recover your account through the associated email and then you can proceed with the deletion of the account. let me know if this helps.

little_isaac September 28, 2022

I am getting this type of msg when tried to log into to that account.

Screen-Shot-2022-09-28-at-5-48-53-PM.png

Suhas Sundararaju
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 29, 2022

Hi @little_isaac  

Please share with us your organization name or workspace name. let me have a look.

Regards,

Suhas

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