Yesterday I tried to login into my new company's e-mail but Atlassian refused to sent the invite e-mail even if trying a couple times. The only way I got logged in was using the slack account but it only works for Jira. Now, even if I own a BitBucket account with company's e-mail, the admin can't invite me to the workspace because it's necessary send an invite e-mail but it not work.
I read some posts from this community yesterday and I think my e-mail got in the "blocked list", I mean, the list with the bounced e-mails. Could you please remove my e-mail from this blocked list?
Hi, @lucca_martins! Welcome to the community!
I performed an analysis on our logs and confirmed that your email had a block on the server that prevented emails from being sent to your address. This can occur when the system tries to send an email and the account does not exist yet, it's not activated, or it rejects the email for some internal reason.
So, I removed the block from your email. Could you please ask the admin of the workspace to remove the invitation and send you a new one?
Just to let you know, we already have an open bug for our development team regarding this problem, as currently there is no indication of when an invitation email is blocked/rejected. You can access it here:
You can add yourself as a watcher, this way you get updated as we make progress with this. If you are not familiar with our Bug Request Policy, you can read more about it here.
Please let me know if it works now and feel free to share any additional questions regarding this case.
Hey everyone, over the past year, we've added several new features on how you can use Bitbucket and Jira together. We'd love to know how you are using the integration and how it's helping your team...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events