My bitbucket login is not working error in this message - We couldn’t log you in

[Babu K]

when i login bitbucket account. i shown this message below:

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

Try logging in again

It happen every time. I couldn't login. It will happens to only bitbucket account.

Below the login details:

User id: <email_removed>

[Theodora Boudale]

Hi @Babu K and welcome to the community.

Your Bitbucket Cloud account was inactive, so I went ahead and reactivated it.

Could you please try to log in to Bitbucket now and let me know how it goes?

Just a heads up, I removed your email from your post to protect your privacy.

Kind regards,
Theodora

[Babu K]

Now it's working thanks

[Theodora Boudale]

You are very welcome @Babu K, please feel free to reach out if you ever need anything else!

Kind regards,
Theodora

[Nic Brough -Adaptavist-]

Could you try this with a different browser, one with no extensions or special configurations added?