Move my bitbucket account from one email id to another

[Tejas Shah]

Hi

I have a bitbucket account with my email id t********@g****.com. My Jira and confluence account are with my work id t*************@l***********.com. 

Now we are undergoing a move in bitbucket where our repositories are being moved into a different corporate account and as part of that account I have been asked to update my email address from t********@g****.com to t*************@l***********.com. When I try to update my email address I get a notification that there is already another account associated with that email address. 

Is it possible in bitbucket from the backend to move my bitbucket profile from one atlassian account (t********@g****.com) to another (t*************@l***********.com)

Regards

Tejas

Note: Edited to protect author's privacy and remove email addresses. 

[Ana Retamal · Accepted solution]

Hi Tejas,

Since this issue will require some manual work in the background and we'll need to verify the ownership of those email addresses, I've created a support ticket for you. You'll receive a notification in your inbox and one of my colleagues will continue helping you. Please follow up with them to get this resolved :)

Also, with the aim of protecting your privacy, I've edited your original message to remove your email addresses; they're still visible in your private support ticket. 

If you need anything else, don't hesitate to contact us again!

Best regards,

Ana

[Tejas Shah]

Great! Thanks @Ana Retamal 

By any chance can you help me with another question of mine

https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-add-properties-for-addon-to-the-repository-using-the/qaq-p/1082607

Kind Regards

Tejas