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Jenkins not able to login with username and password anymore

From 24/08/2021 our Jenkins server is not able to login with a username and password anymore to discover repositories and to checkout. When I read the logs I get the following error:

Started by user "username of jenkins" (My personal credentials)
[Thu Aug 26 11:49:03 CEST 2021] Starting organization scan...
[Thu Aug 26 11:49:03 CEST 2021] Updating actions...
Looking up team details of "Team/project" (I have changed to conceal our name)
Connecting to using Bitbucket user
Could not resolve team details
[Thu Aug 26 11:49:04 CEST 2021] Consulting Bitbucket Team/Project
Connecting to using Bitbucket user
Looking up repositories of user "Team/project"
0 repositories were processed
[Thu Aug 26 11:49:04 CEST 2021] Finished organization scan. Scan took 0.81 sec
FATAL: Failed to recompute children
	at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.orphanedItems(
	at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(
	at jenkins.branch.OrganizationFolder$
	at hudson.model.ResourceController.execute(
Finished: FAILURE


It has always been able to scan the organization folder and connect to the but for some reason it is not able anymore. The last success scan was on 24/08/2021. 

3 answers

1 accepted

0 votes
Answer accepted

Hi All,

We understand that you are facing errors with "bitbucket-branch-source-plugin" in Jenkins. The reason behind this is because the plugin was not updated before the depreciation of certain endpoints as mentioned below:

Link Deprecation Notice.

The plugin is not owned/maintained by Atlassian.

We can see that the plugin owners have been notified . To resolve this, the plugins needs to switch to the workspace APIs as defined in the document.

Kindly monitor the above issue for updates and workarounds on this. The plugin vendor would have to make this fix at their end.

Bitbucket Cloud Support

Hi, we are experiencing the same issue since this morning. Any inputs how this can be resolved?

Like # people like this

Thanks. It is the solution for us.

Thank you for the info. We have used a fork of the plugin containing the fix but it is not merged yet (at this time). This is the issue we have followed:

I hope this will help others.

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