Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issues accessing bitbucket

Hi! I've been having issues accessing BitBucket during the last couple of weeks. I'm  seeing this message more and more often:


Screenshot 2021-05-10 at 9.55.54.png


I was wondering if anyone else has got this recently and if you have any suggestions about what might be going wrong.




1 answer

0 votes
Syahrul Atlassian Team Jan 10, 2022

Hi @gabriela.georgieva 


This issue is usually caused by a browser add-on or bad cache on the web browser. Can you first try to disable all your add-on and clear your browser cache to see if the issue is reproducible after that?

If not then most likely the issue is caused by the add-on of your browser. You can enable the add-on one by one to see which one caused the popup issue.

 Let me know how it goes.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

📣 Calling Bitbucket Data Center customers to participate in research

Hi everyone, Are you Bitbucket DC customer? If so, we'd love to talk to you! Our team wants to dive deep to understand your long-term plans regarding Bitbucket DC and Atlassian Cloud. Do you plan...

123 views 2 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you