Issues accessing bitbucket

gabriela.georgieva May 10, 2021

Hi! I've been having issues accessing BitBucket during the last couple of weeks. I'm  seeing this message more and more often:

 

Screenshot 2021-05-10 at 9.55.54.png

 

I was wondering if anyone else has got this recently and if you have any suggestions about what might be going wrong.

 

Thanks,

Gabi

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 10, 2022

Hi @gabriela.georgieva 

G'Day!

This issue is usually caused by a browser add-on or bad cache on the web browser. Can you first try to disable all your add-on and clear your browser cache to see if the issue is reproducible after that?

If not then most likely the issue is caused by the add-on of your browser. You can enable the add-on one by one to see which one caused the popup issue.

 Let me know how it goes.

Cheers,
Syahrul

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