Issue connecting to bitbucket with IP allowlisting?

[John Kelly]

We have historically used IP allowlisting to limit access to machines in our org. This afternoon we've seen issues where folks connected via VPN have been blocked, and where two build systems have stumbled when trying to collect changes. Locally (via VPN) users have seen this issue resolve. In one of two build systems we've seen the same. But we're still seeing issues in the second. 

I don't see any issues reported on the bitbucket status page, but perhaps there is an issue with this allowlisting feature?

[Patrik S]

Hello @John Kelly ,

Based on your description, it seems your team was impacted by an incident on Bitbucket Cloud that was affecting git operations over SSH for some customers : 

• https://bitbucket.status.atlassian.com/incidents/jfhrnk0m1jc9

The issue has already been resolved by our engineering team, and the git operations should be working as usual again.

Let us know in case you are still facing issues.

Thank you!

Patrik S