Is userlimits concurrent active users?

Andrew Brockerhoff
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February 15, 2023

Hi,

 

I have a 10 user starter license for the Atlassian JIRA, Confluence, and Bitbucket products.

 

When I sign into JIRA, I see the following message at the top of the screen in red. 

 

"Your JIRA Software license user limit is exceeded." 

 

I was wondering, what limitation does this impose?  Is the user limit for 10 CONCURRENT users signed into the application at the same time?  Or just, 10 users max - period the end.

 

 

1 answer

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Jeroen Poismans
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February 15, 2023

It is 10 users who have access to the application(s), not concurrent.

 

Regards,

Jeroen

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