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I stopped getting e-mail notifications from bitbucket

Oleksii Duvanov
Oleksii Duvanov
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February 22, 2023

Hello,

I stopped getting any e-mail notifications last week. The situation is the same in Jira: not a single notification at all. Could you check what is the problem?

Thank you

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Patrik S
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 23, 2023

Hello @Oleksii Duvanov ,

Welcome to Atlassian Community!

Checking our internal logs, I see some e-mails were bounced by your e-mail provider and added to our suppression list. I went ahead and removed the e-mail from the suppression list, and see that some e-mails were already delivered. 

In case you are still facing issues receiving the e-mail, please let me know.

Thank you, @Oleksii Duvanov !

Patrik S

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Oleksii Duvanov
Oleksii Duvanov
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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February 23, 2023

Hello @Patrik S,

You're correct, the problem was with the suppression list and it was solved earlier today. Everything is working perfectly now.

Thank you, and have a nice day!

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