Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I'm trying to clone a repository on my mac from my bitbucket acc.

But it is showing

remote: Invalid username or password
I've already updated my username and email through git commands.Any help on this would be much appreciated.

1 answer

0 votes
Norbert C Atlassian Team Dec 08, 2021

Hi Anish,

Thank you for contacting Atlassian Community! I'm Norbert from Bitbucket Cloud Support, it's nice to meet you! Also, welcome to the Atlassian Community :)

I suspect Git is using a faulty username/password combination to authenticate itself with Bitbucket Cloud.

To resolve this issue, can I ask you to remove all the stored Git credentials in your system? You can do that by following the steps in this documentation: Authentication error remote invalid username or password - Atlassian Documentation

Once you removed the credentials, can I ask you to try to authenticate with your username and an app password

Please let me know how it goes.

Best Regards,
Atlassian Bitbucket Cloud Support

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

📣 Calling Bitbucket Data Center customers to participate in research

Hi everyone, Are you Bitbucket DC customer? If so, we'd love to talk to you! Our team wants to dive deep to understand your long-term plans regarding Bitbucket DC and Atlassian Cloud. Do you plan...

216 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you