I'm not receive any emails from atlassian/bitbucket

wojtek-mentor October 16, 2021

I'm not receive any emails from bitbucket and atlassian for a week.

Regards,

Wojtek W

1 answer

1 accepted

0 votes
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2021

Hi @wojtek-mentor,

I checked in our system and I saw that your email was in a suppression list. Atlassian attempted to send an email to your email address a few weeks ago and received a hard bounce response from your mail server, which indicates permanent failure. The email is then placed in a suppression list, as we no longer try to send to non-existing emails.

I went ahead and removed your email from the suppression list. In case any Bitbucket invitations were sent to that email, please ask one of your admins to resend it now, as the previous ones were dropped.

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,
Theodora

wojtek-mentor October 18, 2021

Hi, 

everything worked :D Thank's very much 

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 19, 2021

Thank you for the update and you are very welcome, I'm glad to have helped!

Please feel free to reach out if you ever need anything else.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events