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I'm getting the error "We couldn’t log you in"

Edited
Javad Razavian
Javad Razavian Oct 25, 2022

@Theodora Boudale 

I have the same issue, could you check my account?

I think my account is marked as Spam too!

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 26, 2022

Hi @Javad Razavian and welcome to the community!

Your account was not marked as Spam, but it was deactivated due to inactivity.

I went ahead and reactivated it, could you please let me know if you are able to log in now?

Just a heads up, I moved your post to a new question. For future reference, I would suggest creating a new question if you need assistance, as a question can become difficult to follow if we try to troubleshoot multiple users' issues in it. A new question will also have visibility to the rest of the team in case I am out of office.

Kind regards,
Theodora

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Javad Razavian
Javad Razavian Oct 26, 2022

Dear @Theodora Boudale

Hi

Appreciate your time and consideration.

Now, it works like a charm.

Best, Javad

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 26, 2022

That's good to hear Javad and you are very welcome.

Please feel free to reach out if you ever need anything else!

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