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1 answer

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Caroline R Atlassian Team Mar 16, 2022

Hi, Kirby, thank you for reaching out to Atlassian Community. 

I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. 

Could you please confirm if you receive the notifications now? 

Kind regards,

Yes, I am receiving emails again, thank you.

Caroline R Atlassian Team Mar 18, 2022

Hi, Kirby, thanks for your confirmation! 

Hi @Caroline R I believe I'm back on the bounce list. Could you remove me again?



Caroline R Atlassian Team Apr 13, 2022

Hi, @Kirby Bryant

I reviewed your email and indeed it was in the suppression list with the following message: 

550: 550 5.1.1 Requested action not taken: mailbox unavailable

I have removed the block from your address. Please let me know if you receive the emails now. 

Kind regards,

Hi @Caroline R I think I might be back on the list.


Caroline R Atlassian Team Apr 21, 2022

Hi, @Kirby Bryant

I confirmed a bounce message was sent back to our email provider with a "Requested action not taken: mailbox unavailable" error. Once our email provider received the message, the email address was placed in a suppression list preventing any additional emails from being sent to the address.

I removed your email address from the list. Could you please confirm if you receive our emails now? 

Kind regards,

@Caroline R I am receiving them now thank you!

Like Caroline R likes this

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