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I have a user that hasn't received the activation email.

lu-nidub
lu-nidub
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February 26, 2020

I have a user rjain-consultant@scholastic.com that hasn't received the activation email from BitBucket. I've tried to resend, delete and send again to no avail.

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Daniil Penkin
Daniil Penkin
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Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2020

Hello @lu-nidub,

There was an error response from the mailserver on that domain:

550: 550-Invalid recipient ...@... 550 (#5.1.1)

So all further emails to that address were suppressed. I removed the bounce now, please try sending an invitation again.

Cheers,
Daniil

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