Hi @ingjuan and welcome to the community.
Is this issue with your Bitbucket Cloud account that has the same email as your community account?
If so, I checked in our system and I saw a hard bounce event for the email of your community account with the message
550: 550 5.1.1 ...@... Recipient not found.
There might have been an attempt to send an invitation before the email was operational. The hard bounce informs us that the email does not exist and in this case it is placed in a suppression list, as we no longer try to resend to non-existing emails.
I went ahead and removed the email from the suppression list, could you please ask one of your admins to resend the invitation now?
A new invitation needs to be sent, as the previous ones were dropped.
Please feel free to let us know if things are ok now and if you need anything further.
Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events