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I cannot add users to the group


I cannot add users to a group, update plugins, etc.
an error occursа

"An unknown error has occurred"

I did not find an error in the logs

Hercules didn't find any known problems in the following log file: C:\Atlassian\ApplicationData\Bitbucket\log\atlassian-bitbucket.log

If you're experiencing problems, please create a support request using the Support Request feature or visit


Build Number7017001
Build TimestampSat Oct 30 04:14:14 MSK 2021
Build Version7.17.1
Display NameBitbucket
Time ZoneEurope/Moscow
JVM Time ZoneEurope/Moscow
CPUs (Indicated)4

Database Information

Support LevelUNKNOWN
Connection URLjdbc:postgresql://jira-db.tvc.local:5432/bitbucketdb?targetServerType=master


Driver Nameorg.postgresql.Driver
Driver Version42.2

1 answer


did you check the application log file?

Not sure if it is related but postgres 14 is not a supported db if i remember correctly



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