My client sent invitation to me on Bitbucket repository, but I can't receive invitation email on my side.
He confirmed that he sent invitation to my email correctly and he tired to send invitation again, but I still can't receive invitation email.
Please help me.
Hi @filip ,
Few things might happen here. I guess first would be great to know is this Cloud or Server Bitbucket. If Cloud probably Atlassian would need to check that and verify the logs.. Usually it is a situation the when once the email would be bounced it would get on a suppression list and then another attempts would simply not work..
I tried to lookup your email address on this account within our system, but I did not find any current blocked or bounced messages. It is possible that there was a bounce though, given the way you described it, if your email address did not exist at the time the invite was sent, it would cause this address to become blocked so that our email system is not continuing to send email to invalid addresses.
If there is a different email address that you are trying to use OR this is still not resolved please let me know more information here so that we can investigate further.
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