Community
Q&A
Bitbucket
Questions
I can't login to bitbucket

I can't login to bitbucket

I am getting this error message when trying to login to bitbucket. I don't have any extensions that block id.atlassian.com

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes

Answer accepted

Welcome to the community @Conrad Tran

This usually happens when you haven't logged in to the BItbucket for a long time and your account becomes inactive. @Theodora Boudale or @Patrik S could you assist us here? Thanks!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @Conrad Tran

I've just unlocked your account, so you should be able to login now :)

Please let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • like this

Reply

0 votes

I have the same issue - can't get into Bitbucket. Could you unlock me please? And is there a way of extending it before it is locked?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @chrisbaldwin256

I've reached out to our engineering team regarding this and will get back to you once I have further information.

Cheers!

- Ben (Bitbucket Cloud Support)

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Was this helpful?

Thanks!

DEPLOYMENT TYPE

CLOUD

TAGS