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I can't login to bitbucket

Conrad Tran
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2024

I am getting this error message when trying to login to bitbucket. I don't have any extensions that block id.atlassian.com


 

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.


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Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 19, 2024

Welcome to the community @Conrad Tran 

This usually happens when you haven't logged in to the BItbucket for a long time and your account becomes inactive. @Theodora Boudale or @Patrik S could you assist us here? Thanks!

Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2024

Hi @Conrad Tran 

I've just unlocked your account, so you should be able to login now :)

Please let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)

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