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I can't login to bitbucket

Conrad Tran
Conrad Tran
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August 19, 2024

I am getting this error message when trying to login to bitbucket. I don't have any extensions that block id.atlassian.com

 

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

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Nikola Perisic
Nikola Perisic
Community Leader
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August 19, 2024

Welcome to the community @Conrad Tran 

This usually happens when you haven't logged in to the BItbucket for a long time and your account becomes inactive. @Theodora Boudale or @Patrik S could you assist us here? Thanks!

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2024

Hi @Conrad Tran 

I've just unlocked your account, so you should be able to login now :)

Please let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)

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