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Hi, @Andre Oliveira! Welcome to the community!
Could you please confirm if you are trying to connect a Bitbucket Cloud or Server account with VS Code?
The following documentation shows how you can authenticate the VS Code extension with Jira and Bitbucket (both Cloud and Server):
As you can see there, the Add Custom Bitbucket Site is for Bitbucket Server, so in case you are trying to connect a Bitbucket Cloud account, you should select the other option, Login to Bitbucket Cloud.
I hope this helps, but please let me know if you have any questions.
Kind regards,
Caroline
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