Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I can not login

Dániel Rátai
Dániel Rátai
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 4, 2023

Dear Bitbucket,

 

I can not login to my account. I got the following message:

"

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

"

I have tried several browsers already. I removed all my add-ons and it still does not work. Please help me, it has become really urgent.

 

Many thanks!

Daniel

Answer
Watch
Like Be the first to like this
212 views

1 answer

1 vote
Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 5, 2023

Hi Dániel and welcome to the community!

Your Bitbucket Cloud account's status was dormant which is the reason for the error you were seeing.

I went ahead and reactivated it. Could you please try logging in when you have some time, and let me know if it works now?

Kind regards,
Theodora

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
TAGS
atlassian, team '25, conference, certifications, bootcamps, training experience, anaheim ca,

Want to make the most of Team ‘25?

Spend the day sharpening your skills in Atlassian Cloud Organization Admin or Jira Administration, then take the exam onsite. Already ready? Take one - or more - of 12 different certification exams while you’re in Anaheim at Team' 25.

Learn more
AUG Leaders

Upcoming Bitbucket Events