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I can not login

Dániel Rátai
Dániel Rátai
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December 4, 2023

Dear Bitbucket,

 

I can not login to my account. I got the following message:

"

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

"

I have tried several browsers already. I removed all my add-ons and it still does not work. Please help me, it has become really urgent.

 

Many thanks!

Daniel

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1 vote
Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 5, 2023

Hi Dániel and welcome to the community!

Your Bitbucket Cloud account's status was dormant which is the reason for the error you were seeing.

I went ahead and reactivated it. Could you please try logging in when you have some time, and let me know if it works now?

Kind regards,
Theodora

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