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I can not login to my Bit Bucket Master Account. Not getting Reset Password Email.

Shoaib Shoukat
Shoaib Shoukat
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December 20, 2021

It's been 2 days I can no longer access my Bit Bucket Account. I have tried many times to reset my password but unfortunately not receiving any emails from Bit Bucket. I don't know why my password stopped working automatically and now I can not reset it. Please help asap. 

The email of my account is <email_removed> that I can not access.

I have been paying this from my credit card if any billing details or payment information required to verify. 

Looking forward for the help. 

Thanks 

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 21, 2021

Hi @Shoaib Shoukat,

I can see that you have created a support ticket and the issue has been resolved there.

Just a heads up, I removed the email from your community post to protect your privacy.

If you need anything further, please feel free to let us know.

Kind regards,
Theodora

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