How to remove a team email address so it can be used for a user account

I created a team with my work email address back in 2013. Then a change occurred wherein you couldn't log in as a team anymore and had to login as a user. That was fine because my user account, which was a member of said team, was using a personal email address.

Fast forward to 2016. We now use both Bitbucket and JIRA at work (the latter a recent addition). My Atlassian account for JIRA is my work email address. Now that Atlassian accounts are being consolidated, I want to use just one account for both Bitbucket and JIRA, plus I want to have commits to Bitbucket resolve cases in JIRA.

But, I find that I CANNOT add my work email address as a member to the Bitbucket team, because my work email address is still associated with the team. And of course I can't delete it, because you can't administrate team email addresses in Bitbucket anymore.

How do I remove the team email address so that I can use it as a user?

1 answer

Well, the answer is: I contacted Bitbucket support and they removed the team email address for me. Ta-da!

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