Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,554,157
Community Members
 
Community Events
184
Community Groups

How to recover/delete my bitbucket usernames?

Hello there,

I have two personal Bitbucket accounts, so can I reset the access for them or can I just delete them?

I do not remember the emails/passwords for it except the usernames. Is there anyway to do it? 

My usernames are:

Thanks and regards, Praveen

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 22, 2021

Hi Praveen,

Login to Bitbucket Cloud is possible only with the account's primary email address, and I'm afraid that we cannot disclose the emails of these accounts due to our privacy policy.

Please note that both of these accounts are managed accounts, they have an email with a domain that has been verified by the owner of the domain as per our documentation here. Perhaps these emails are from a former or current employer?

Managed accounts can only be deleted by an organization admin, not by the end-user. If you can remember using a Bitbucket Cloud account with a former or current employer, you can reach out to them and ask if one of the Org admin can delete the Atlassian account associated with the email you had/have with this company. Instructions on how an Org admin can delete a managed Atlassian account can be found here.

Please feel free to let me know if you have any questions.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events