How to prevent Bitbucket Server to fall asleep?

[Kevin Köllner]

Hi,

we're running the latest Bitbucket Server version on a linux machine with Apache Tomcat/9.0.27.

If we're not using the web front end of Bitbucket for a while it seems that Bitbucket falls asleep as the next rerequest will take up to 40 seconds to load. It is fast again after the long load.

Am I missing a setting to prevent this behaviour?
Any help would be much appreciated.

Kind regards

Kevin

[Daniel Ebers]

Hi Kevin,

without deeper knowledge of your deployment it will be hard to pinpoint it from here.

In general I'd suggest to go through the logs (including reverse proxy if you use one) but also have a look at the network connection. Probably it is a mixture of several reasons.

The most trivial cause for this I have seen in the past was a harddisk that went to sleep - causing a delay in application responses during spin-up. This might not apply to your case.
I guess you'll need to investigate further to find out more about the root cause.

Cheers,
Daniel