Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to delete Bitbucket cloud license from my.atlassian page?

Deleted user Jul 07, 2020

I want to delete my atlassian account and bitbucket account associated with it. But when I go to Manage Profile of atlassian account and delete account from Account preferences, It says-

"Your account can't be deleted because:

  • This account is related to active accounts that are set to AUTO-RENEW
  • This account is the primary billing contact for one or more products.
  • This account is a technical contact for one or more products.
  • To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact."

So, anybody tell me How to delete Bitbucket cloud license from my.atlassian page?

1 answer

0 votes

Your account is named as the owner of one or more Cloud products and is hence not deletable (because it would be illegal to remove the owner of something that's currently active)

You will need to identify each product you are named on and either

  • Remove yourself as a contact for it (note that if you are the only contact, you must name someone else before you can remove yourself)
  • Cancel the subscription for the product, so there is nothing to remain responsible for paying for

You should be able to do this from my.atlassian.com - the default landing page after login is the list of products you are tied to.

Deleted user Jul 07, 2020

@Nic Brough _Adaptavist_Hey Nic, actually I'm not getting a way to delete my license subscription(it's free license, since I'm not a premium member)

Under the subscription/licence details, there is a "cancel" option.

Deleted user Oct 14, 2020

I do not see any link to subscription/license details and no "cancel" button.

Like # people like this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,736 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you