How do I resolve a "Page Not Found" when viewing a commit?

[hughezz]

I can see all the details of the commit behind the error message except inside the code diff window where it just says "An unknown error has occurred". I have enabled logging and couldn't see any errors and Diagnostics doesn't show anything.

[hughezz · Accepted solution]

So after a bunch more diagnostics and google searching I found that the issue was only occurring when trying to display .cs files. From this I found this other community post (https://community.atlassian.com/t5/Bitbucket-questions/Diff-giving-404-File-Not-Found-Error/qaq-p/712224) about the exact same error. That page pointed me in the direction of some confluence documentation on how to resolve this issue: 

https://confluence.atlassian.com/bitbucketserverkb/iis-http-error-404-for-cs-and-config-files-808622176.html

[Ana Retamal]

Hi Anthony, welcome to the Community!

I'm not sure I understand what is happening in your case, so we'll need more information to find out what's going on:

1. I'm assuming you're on Bitbucket Server, can you confirm this?
2. When does this error happen?
3. Can you send us a screenshot?

Thanks in advance!

Ana

[hughezz]

Hi Ana,

Yes, I'm using Bitbucket Server 6.0.0 (Build Number: 6000000)

The error happens from the following scenarios:

- Viewing a commit
- Viewing the "Diff" tab on Pull Requests
- Viewing the "Diff" tab when comparing branches

[hughezz]

I still have this issue.

[hughezz]

Any luck with a solution?

[hughezz]

So after a bunch more diagnostics and google searching I found that the issue was only occurring when trying to display .cs files. From this I found this other community post (https://community.atlassian.com/t5/Bitbucket-questions/Diff-giving-404-File-Not-Found-Error/qaq-p/712224) about the exact same error. That page pointed me in the direction of some confluence documentation on how to resolve this issue: 

https://confluence.atlassian.com/bitbucketserverkb/iis-http-error-404-for-cs-and-config-files-808622176.html